Jennifer Berlane is a pillar of support and efficiency at Custom House, bringing over seventeen years of expertise in commercial real estate risk management and business operations. Her passion lies in ensuring client program success through meticulous attention to detail, innovative technology solutions, and a deep understanding of risk management initiatives and emergency response protocols.

Jennifer is a master of streamlining processes and utilizing technology to empower optimal client service. She has a proven track record of coordinating custom insurance programs for a diverse clientele, encompassing database development, claims tracking, and comprehensive program management. Jennifer is also the architect of Custom House’s signature investor-style insurance submission packages, which are artfully designed to tell a client’s or project’s story to the market and drive superior results.

Jennifer has experience in commercial real estate risk management and operations, client insurance procurement management, designing client risk management initiatives, emergency response protocol development and implementation, technology solutions for risk management optimization, database development and management, and claims and certificate tracking. 

Contact: jberlane@customhouserisk.com

Education & Certifications: 

• Bachelor of Arts, Art History, University of Massachusetts at Amherst