Maia Kohan joined Custom House in 2026 as a Risk Management Consultant, supporting commercial real estate owners across stabilized portfolios, renewals, transactions, and claims management. She works closely with clients and broker partners to coordinate underwriting submissions, review quotes and policies, manage certificate compliance, and ensure insurance programs remain aligned with operational and lender requirements as assets are acquired, refinanced, or repositioned.

Maia has worked in risk management since 2021, primarily advising commercial real estate owners on master program coordination, underwriting submissions, quote and policy review, certificate compliance, and property and casualty claims management, serving as a primary day-to-day client contact and supporting renewal strategy, premium analysis, and ongoing portfolio servicing across stabilized portfolios.

With a strong understanding of contractual insurance requirements and portfolio-level risk considerations, her work focuses on disciplined coverage review, responsive client communication, and maintaining alignment between policy structure and transaction demands.

Education & Certifications

• Bachelor of Arts, International Affairs and Economics, Northeastern University
• Licensed Insurance Advisor, Massachusetts